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Are your writers trained to write in American English? |
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Yes. All our writers go through a training program that involves extensive English language training, including American English. Our writers also go through published material to familiarize themselves with the style and language used. |
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Will I need to review your work? |
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We do suggest that you review our work and send us feedback on the initial assignment/s. We use your feedback to create guidelines for writers working on your projects so you don't have to check for the same things again. Once you are comfortable with our service, you can review only as much as you want to.
All our assignments are. |
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Checked by one of our senior writers for content and data accuracy |
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Proofread before they are sent out |
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Do your writers understand international laws and regulatory guidelines? |
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Yes, our writers have a good understanding of the FDA regulations and ICH guidelines. |
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What measures do you have in place to ensure confidentiality of my data? |
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We sign confidentiality agreements with you before we start work on any assignment. Additionally, we have an in-house IT team to ensure that our systems can meet your requirements. (Learn more) |
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Can your writers attend in-house meetings? |
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We use tools such as WebEx to schedule web or teleconferences. This allows us to schedule meetings as per your convenience. This use of available technology also results in huge cost and time savings as a result of elimination of travel time and costs. We are open to exploring other communication tools that you may use. |
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I generally spend a lot of time and effort coordinating with vendors. Is there anyway you can reduce that? |
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You will have a one-point contact for any and all queries. In the case of long duration assignments, we will send you time sheets at pre-decided time intervals so that you are updated on the progress as often as you like. We can also arrange for a dedicated team of writers for your work.
We proactively manage relationships to ensure that you spend very little time managing us. |
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Can you do a sample or pilot for me? |
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Absolutely. We want you to be comfortable with our work before entering into a relationship. To enquire about our services or request a pilot, click here. |
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